Frequently Asked Questions
Everything you need to know about your Fitshop experience.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, Fitshop ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How should I care for my Fitshop apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.